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🏪 Terms and Conditions for Sellers
Last Updated: 20 October 2024
Welcome to Al Ghaf Shop Marketplace. These Terms and Conditions govern the relationship between Al Ghaf Shop and vendors (“Sellers”) who register to sell their products on our platform.
By registering as a Seller, you agree to the following Terms and Conditions. Please read them carefully before listing your products.
📌 1. Registration and Account Setup
- ✔ Eligibility: You must be a legally registered business or an authorized individual to sell in the UAE.
- ✔ Account Information: Provide accurate details, including business name, VAT number (if applicable), and contact details.
- ✔ Approval Process: All Seller accounts are subject to approval by Al Ghaf Shop.
🛍 2. Product Listings and Content
- ✔ Product Accuracy: Sellers must ensure all product details (descriptions, images, pricing) are correct.
- ✔ Prohibited Products: Illegal, counterfeit, or banned items (e.g., drugs, firearms) are strictly forbidden.
- ✔ Intellectual Property: Sellers must have legal rights to sell all listed products.
💰 3. Pricing and Payments
- ✔ Pricing: Sellers set their own prices in AED, including applicable VAT.
- ✔ Commission: A 10% commission is deducted per sale before payments are made.
- ✔ Payments: Funds are released 14 days after order delivery (to allow for returns).
🚚 4. Shipping and Delivery
- ✔ Shipping Responsibilities: Al Ghaf Shop arranges product pickup and delivery.
- ✔ Order Tracking: We handle tracking and provide customers with shipment details.
- ✔ Shipping Costs: Al Ghaf Shop covers all shipping fees.
🔄 5. Returns, Refunds, and Disputes
- ✔ Return Policy: Al Ghaf Shop manages all returns as per our guidelines.
- ✔ Refunds: If a product is returned, a refund is issued directly to the customer.
- ✔ Dispute Resolution: Al Ghaf Shop mediates disputes to ensure fair outcomes.
📍 6. Governing Law
These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes will be resolved in UAE courts.
📞 7. Contact Us
If you have any questions, contact us:
🔹 Thank you for being a part of Al Ghaf Shop Marketplace! 🚀🛍
