🛒 Shoppers Terms and Conditions

Last Updated: 20 October 2024

Welcome to Al Ghaf Shop, your trusted UAE-based ecommerce platform offering a wide range of genuine products. By using our website and services, you agree to the following Terms and Conditions. Please read them carefully before making any purchase.

📌 1. General Terms

By accessing or using Al Ghaf Shop, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, you may not use our services.

🎯 2. Eligibility

• ✅ You must be at least 18 years old to use our services.
• ✅ By agreeing to these Terms and Conditions, you confirm that you have the legal capacity to enter into binding agreements.

🛍 3. Products

• ✔ We offer only authentic products, but descriptions may not always be 100% accurate due to system errors.
• ✔ If a product is not as described, you may return it unused for a refund or exchange, subject to our Return & Refund Policy.

💳 4. Pricing and Payment

• ✔ Prices: All prices are in AED (United Arab Emirates Dirham) and include VAT where applicable.
• ✔ Payment Methods: We accept credit/debit cards and other secure payment gateways.
• ✔ Errors: If a pricing or product detail error occurs, Al Ghaf Shop reserves the right to cancel any order. If payment has been made, a full refund will be issued.

🚚 5. Shipping and Delivery

• ✔ Delivery Time: Delivery times vary based on location and product availability.
• ✔ Shipping Charges: Fees are calculated at checkout.
• ✔ Customs & Duties: Customers are responsible for any customs duties or taxes.

🔄 6. Return and Refund Policy

• ✔ Returns: Items can be returned within 14 days if unused and in original packaging.
• ✔ Refunds: Processed within 14 business days. Shipping fees are non-refundable.
• ✔ Exceptions: Some products (e.g., perishable goods, personal care items) cannot be returned.

🔐 7. Privacy Policy

Your privacy is important to us. By using Al Ghaf Shop, you consent to the collection and use of your information as outlined in our Privacy Policy.

🚨 8. User Conduct

• 🚫 No illegal activities.
• 🚫 No false or misleading information.
• 🚫 No fake reviews or spam.
• 🚫 No interference with website security.

📜 9. Intellectual Property

All content on Al Ghaf Shop (logos, images, text) is protected by copyright laws. You may not use or distribute content without written permission.

⚖ 10. Limitation of Liability

• 🔹 We are not liable for misuse of products or shipping delays.
• 🔹 Our liability is limited to the amount paid for the product.

🔄 11. Changes to Terms and Conditions

We reserve the right to update these Terms and Conditions at any time. Continued use of the site means acceptance of the updated terms.

📍 12. Governing Law

These Terms are governed by the laws of the UAE. Any disputes will be resolved in UAE courts.

📞 13. Contact Us

If you have any questions, contact us:

📧 support@alghaf.shop

🌍 www.alghaf.shop

🔹 Thank you for shopping with Al Ghaf Shop! 🛍✨